- Handles IT-related enquiries and trouble shooting
- Ensures all the assigned incidents are handled properly and timely
- Processes weekly, monthly reports and documentations
- Performs any other task as assigned
- Perform as first level troubleshooting
Requirements:
- Diploma in any discipline
- At least 1 years of working experience in similar position.
- Have knowledge WAN & LAN, DNS, DHCP, proxy server
- Experience to trouble PC in windows environment
- Experience to install and configure application (email, internet access, security patches, backup)
- Experience in handling PC via Remote Access
- Experience to identify and repair PC hardware
- Experience to handle viruses
- Good interpersonal and customer service skills
Working location: Cibitung MM2100
Please e-mail your detailed resume indicating current and expected salaries, contact number(s) and a recent photograph to
*** Applications which state clearly the position applied for in the subject field of the e-mail will be processed first.
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